Help & FAQ

Answers to the questions most customers have before they start a free trial or paid review.

This section gives the site a durable FAQ destination so users can understand how the current Codaid MVP works without hunting through landing-page copy.

What does Codaid do?

Codaid helps patients decode confusing medical bills, identify questionable charges, and figure out what to challenge before paying.

How much does the paid review cost?

The live paid offer is $7.99 per run for one focused medical-bill review.

Is there a free option?

Yes. Each email address can use one free trial before the paid path becomes the next step.

Do I need a subscription?

No. Codaid is currently sold as a one-time review, not a recurring subscription.

Does Codaid replace a lawyer or medical billing advocate?

No. Codaid is a decision-support tool for understanding the bill and preparing questions, not a law firm or formal representation service.

What happens after I pay?

Stripe handles checkout, then Codaid uses the purchase email to match the review request to the uploaded bill or follow up if the bill file still needs to be sent.