Free-trial support
Start at /free-trial if you want a no-cost entry point before deciding on the paid review.
Contact
Codaid is still running a manual-review MVP, so the support flow is deliberately lightweight for now.
There is not yet a dedicated public support inbox wired into the site. This page gives navigation a valid destination and explains the current follow-up path clearly.
Current contact guidance
- Customers should keep the Stripe receipt email because it is the current reference point for follow-up.
- If you want a no-cost starting point, use the free-trial page and Codaid will log the request before any paid checkout is required.
- After checkout, Codaid uses the purchase email address for the first outreach while the dedicated support workflow is still being finalized.
- Contact volume is currently handled manually so responses are tied to the email used for the free trial or paid run.
How to reach the right path
Paid review follow-up
Use the same email during Stripe checkout so Codaid can match payment confirmation to the review request.
Current service model
There is no separate support portal yet; communication is still routed through the email addresses captured during trial or checkout.